The Opportunity

Techdoz is committed to being a company of the highest quality in every aspect of the business. We are on the search for a computer systems co-op student, who can join our expanded team to maintain our clients full technology needs and assist in special projects.

Areas of Focus

Responsibilities

• Assist technicians in providing technical support to clients
• Perform remote and on-site tech support
• Interpret and follow technical support documentation
• Assist in the implementation and maintenance of wireless systems and network infrastructure
• Other duties as assigned by management

Tier 1 Support

• All desktop/laptop/servers
• Application and general software support

Requirements

• At least 1 year of post-secondary education in the Fanshawe computer systems technology program.
• Basic working knowledge of a wide range of computer systems software, applications, hardware, networking, and communications
• Basic working knowledge of Windows 10/11 and Windows Server 2016/2019/2022
• Experience with Microsoft 365/InTune/Azure and Sophos is an asset but not required
• Strong attention to detail with the ability to prioritize, manage time, meet deadlines, multi-task, while working in a fast-paced environment
• A highly motivated team player with the skills and ability to manage changing priorities
• Strong oral and written communication skills
• Ability to communicate technical guidance and instruction to users
• Exemplary attendance and punctuality
• Ability to travel (Locally)

Security Requirements (As Required)

• Level 2 – Criminal Record and Judicial Matters Check (CRJMC)
• Level 3 – Vulnerable Sector Check (VSC)
• RCMP’s Canadian Criminal Real Time Identification Services (CCRTIS) certified criminal record checks

Other Info

• Travel Allowance (mileage / mobile device) provided

What We Offer

• Flexible work schedule
• Work experience with structured cabling, wireless systems, and network infrastructure
• Additional educational opportunities outside the Fanshawe curriculum
• Mentorship from senior employees and a collaborative work environment
• Engagement with the London community and industry professionals

About the Company

Incorporated in 2011, Techdoz is a Managed IT Service Provider serving London, Ontario and surrounding areas, providing comprehensive technology solutions for businesses. We offer a wide range of services, including computer services, technology sales, and cabling, tailored to meet any budget. Our proactive approach to technology solutions ensures that businesses run smoothly, and that they can rely on us to keep their technology up-to-date and functioning optimally.

How to Apply

Please submit your cover letter and resume using the form below in a combined PDF format. While we appreciate all interest, only candidates selected for an interview will be contacted.